If you are not completely satisfied with your purchase you may return it back to Coco Raye within 30 days of your original purchase date unless purchased as part of a sale or promotion. All items purchased at a 30% discount or higher are FINAL SALE. We do not accept exchanges. Customers can return items for a refund and place a new order.

For all return inquiries email info@coco-raye.com

• Please include order number in your inquiry
• Returns are allowed within 30 days of the original date of purchase
• Items must be unused and in original condition with original tags attached
• Please allow 14-21 business days from the date we receive your returned merchandise for your refund
• Return policy ONLY applies to purchases made on coco-raye.com
• Customers are responsible for all return shipping costs
• Gift cards are final sale*

Coco Raye reserves the right to refuse a refund/return if the items have any signs of wear, alterations, misuse or damage. The customer will be responsible for the cost of return shipment if the return is refused.

DAMAGES  

• For all damage inquiries email info@coco-raye.com
• Please include order number and a photo of your damaged item in your inquiry

CANCELLATIONS

We are unable to change or cancel an order once it has been placed. We are so sorry for the inconvenience.

DELIVERIES

Please email info@coco-raye.com within 60 days of placing your order if there were errors in receiving your shipment.

RETROACTIVE DISCOUNTS

Unfortunately we are unable to make any price changes retroactively.

INTERNATIONAL ORDERS

International orders can take 2-4 weeks to be delivered. The customer is solely responsible for all duties and import taxes.